What We Collect and Why We Collect It
When you open an account with us, we collect the details you submit during registration — your name, contact information and the e-wallet identifiers linked to your DANA, OVO or GoPay account. We need these to process deposits, confirm withdrawals and verify your identity before funds
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move. Beyond registration, we log session activity: pages visited, games launched, and the device or browser you use to connect. This technical data helps us detect irregular access, improve load times for mobile connections across Indonesia, and resolve disputes when they come up. We do not
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sell your personal data to third parties for their own marketing. When you connect a payment method, the wallet token or reference number is stored only long enough to complete the transaction — we do not store your full DANA, OVO or GoPay credentials on our
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servers. Data shared with payment processors is governed by their own privacy terms, and we recommend reviewing those separately. If you access your account from Surabaya or anywhere else in Indonesia, the same data practices apply regardless of your connection type. Retention periods vary by data
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category: transaction records are kept for the period required by applicable regulations, while session logs are cleared on a rolling schedule. You can request a summary of what we hold about you at any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.